719-573-7484 info@legato.travel

Frequently asked questions

Do I need a passport for my trip?
If you are leaving the US and its territories then you are required to have a passport. Please see the State Department Passport site for the most up to date passport information. If you are running short on time and need to expedite your passport then Legato Travel recommends using the Rush My Passport service. This service is excellent at delivering rush passport requests and is the only way to go when you need your passport quickly.
Are there any travel warnings for my trip?

Keeping track of the conditions for each country and region can be overwhelming, even for the most seasoned agents. Please visit the State Department Alerts and Warnings site. Additionally the State Department Travel site has a world of good travel tips and advice for international travel. Legato Travel advises that all travelers enroll in the STEP program when traveling abroad. This program will keep you updated with your travel destination warnings, keep family and friends in the loop should an emergency arise and help the US embassy contact you in case of emergency within that region. As always, if you have additional questions please contact us.

Smart Traveler Tip

For each country you are visiting, add the US embassies contact information into your phone or write it down where you won’t lose it. Here is the link to the US Embassy site.

How about information about TSA or what I can expect at the airport?
Don’t worry, we get this question a lot. Please refer to the TSA site for the most updated information. Checking this out before you arrive at the airport will make security go much smoother and stress-free for all travelers. For information about customs, entry requirements and the like, please visit the Customs and Border Protection site. The CBP also has the Global Entry program for travelers that wish to cut down on customs wait times when arriving back into the US.
What is a good site for getting country specific information? Any health risks in that area?
State Department has a comprehensive site that lists all the worlds’ countries along with their pertinent information. While you’re checking out the specific countries before you travel you should see the CDC Travel Health site for a wealth of health related travel information. Make sure to check for any vaccination requirements and consult your doctor as needed.
Do you handle travel requests that aren’t listed on the website?

Yes. We have quality suppliers that provide travel for any type of travel you may be looking for anywhere across the globe. As we continue to grow we are looking for markets to expand in to. Part of that process is identifying top-notch suppliers in that region so our customers can enjoy the best vacation experience. We pick the most qualified suppliers by doing our homework, working the back channels and building those relationships to ensure a great experience for you. Stay tuned and check back for more destinations in the future!

Feel free to email us with any requests.

Other useful information

Here are some more useful links to a variety of travel resources. Most of the time these are the “little things” that slip through the cracks but can have a big impact on that next vacation. Stay informed so you can help ensure smooth travels!

World City Maps

World Time Zones

 

Legato Travel Policies

 

Cancelation Policy

  • Cancellation of this travel is subject to all supplier penalties and a $50 cancellation fee payable to Legato Travel

Airline Baggage Fees

  • Fees vary by airline, your frequent flyer status, booking class, bag size and weight. Check with the airline for applicable fees.

Travel Protection Insurance

  • Legato Travel strongly recommends travel insurance as most components are non-refundable or carry high cancelation fees. Likewise, many medical plans do not offer coverage outside the US; please consult with your medical insurance provider before traveling.

Travel Protection Insurance

  • U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for at least 6 months past your return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at http://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens.